• sales@woodsmoredecor.com
  • Phone: 573-823-9792

ANSWERS TO YOUR QUESTIONS

Shopping Information

What's the cost of shipping?
All store items' shipping rates are based on weight by the carrier. You have the option to select your preferred shipping method and carrier at checkout, OR choose local pickup. We use USPS and UPS. Subscription boxes are charged $8.99; we currently offer shipping only within the United States.
When will you ship my order?
Most of our items are handmade and made to order. Therefore, we have a 2-week processing policy, though many orders ship out before then. If you're a box subscriber, your orders will renew every OTHER month (bi-monthly) on the same day as your original purchase date. All other store orders ship within 2-5 business days.
How long will it take to arrive?
Items typically take 4-10 business days to arrive once shipped. Due to COVID-19 and USPS delays, please be patient with shipping services. Tracking will be provided by email once your order ships and is typically very accurate.
Where do you ship?
We offer our products to residents in the USA.
Do you do custom work?
We do not offer custom work, other than personalized items listed on the website.

Payment Information

Do I have to pay sales tax?
Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location. 
When will I be charged?
Your accounts will be charged within 24 hours of completing checkout. You should always get an email confirmation so you're sure your payment went through successfully.

Orders and Subscription Management

Section Coming Soon After Launch